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3t Digital Store

How to Have a Difficult Conversation

Regular price £15.00 GBP
Regular price Sale price £15.00 GBP

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20 mins


English UK


Never Expires



Business Skills

Target audience:

All relevant personnel.

Course Goal/Description:

No one loves having a difficult conversation at work—but most of us have had to do it. Because it’s so common, knowing how to navigate a sensitive discussion effectively is essential.

Whether you need to confront a coworker, give an employee bad news, or discuss a delicate issue with your boss, you will learn a four-step process to help you have that difficult conversation. You’ll also learn what to do before, during, and after your discussion to confidently engage your teammates, reach a place of mutual understanding, and overcome issues in the workplace.